Why Developing Global Competence? International projects and operations are now common practice for global organisations who rely increasingly on international markets and talent pools. Constant improvements in information and communication technology mean the best individuals from around the world can be recruited regardless of where they live. As multicultural teams increase in numbers, so do the challenges of interacting on a daily basis with people from different cultures. IBA Global’s Developing Global Competence is designed to address these development needs.

Working in a team that is made up of a number of different nationalities or dealing with a diverse client base presents significant challenges to the way in which employees work and communicate. An approach or style that is effective in one part of the world will not necessarily be effective in another. These differences can easily lead to miscommunication and tensions within international teams, ultimately causing loss of time, money and revenue to an organisation.

The risks of ignoring or being unaware of the cross-cultural differences within a multinational team are numerous. International operations must provide all employees with the required global competence to enable effective and professional performance across cultures. IBA’s Developing Global Competence programme provides delegates with a concrete set of easily applicable global tools and strategies which will help eliminate the risks and pitfalls that cross-cultural working presents.

Benefits

IBA Global’s Developing Global Competence programme provides you with the following:

• Knowledge of culture’s key components, drivers, and their impact on global business practices and communication
• Increased awareness of the global skills and personal qualities you should develop to work effectively in an international business environment
• A wide range of practical tips, techniques and strategies for cross-cultural working and effective communication
• A unique opportunity to discuss and compare cross-cultural challenges with delegates from a broad range of industries

Who should attend

Developing Global Competence is specifically designed for:

• Employees of multinational organisations who work internationally
• Business people who have face-to-face or virtual contact with international colleagues, clients and suppliers on a regular basis
• Business people who have experienced the challenges of cross-cultural working and communication
• Organisations with a matrix management structure which crosses national borders
• Members of multicultural teams

Course Content

• Overview of cross cultural theory and how it can be applied to a practical business context
• Key cross-cultural values and behaviours: how do they influence business interactions?
• Communication styles across cultures: communicating effectively and avoiding misunderstandings
• Anticipating differences in international working practices
• Skills, strategies and tips for working internationally

Approach

IBA Global’s Intercultural Management training courses are available seven days a week, 365 days a year, either at one of our training centres or at your offices in any location worldwide. We usually recommend a one or two day course but can also offer a more flexible format to suit your schedule.

Suitably tailored intercultural management training materials will be used throughout your Intercultural Management training course and your trainer will provide a balance of structured input and discussion of case studies and scenarios relevant to your own particular context.

The most appropriate training format, content and approach for your intercultural management training course will be discussed during your diagnostic consultancy.

Cultural Awareness Training course trainer

Your Intercultural Management training course trainer will be assigned to you following the results of your diagnostic consultancy according to your objectives and areas of focus.